Terms of Service

1 About Tripper

Tripper is operated by TripperLife, LLC, a Delaware limited liability company. These Terms cover our app and related services. Tripper helps you organise trips, collaborate and share travel content, request AI-generated plans and access creator travel guides. Tripper does not currently book flights, hotels or activities. Information and links in a plan or guide do not create a booking or reservation.

Our initial app launch is through the US Apple App Store and Google Play. Paid features are bought through the applicable store. Any future website purchasing will have its own applicable checkout information before it becomes available. Your licence to the Tripper app itself is governed by the applicable store’s standard end-user licence terms (for Apple, the Licensed Application End User License Agreement); where those terms and these Terms conflict as to the app licence, the store terms govern that licence. These Terms govern the Tripper service and marketplace.

2 Accounts and eligibility

Tripper is for adults. By creating an account, you represent that you are at least 18 years old. Adults may organise family trips, including trips with children. If we learn that an account holder is under 18, we may terminate the account and delete its associated data. Keep your account information accurate, protect your sign-in credentials and tell us if you believe your account has been compromised. Do not impersonate another person or use another person’s account without authority. By creating an account or using Tripper, you agree to these Terms.

3 Your content and how Tripper uses it

You keep ownership. You keep ownership of the content you create on Tripper, including trips, posts, comments, reviews, ratings and photos (“your content”). Paid guide publication is governed by the Creator Terms below, not this section.

What is public. Place reviews, ratings and photos you add to places are public: anyone signed in to Tripper can see them, with your display name and profile photo. Guide ratings are private; others see only a guide’s average rating. Other content is shown to the audience you choose when you post it. Review the audience and sharing choices before publishing.

Licence to Tripper. When you upload, submit or post content on Tripper, you grant TripperLife, LLC a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, distribute, publish, publicly display and perform your content, and to make formatting changes such as resizing, cropping, compressing or translating it. We may sublicense these rights to other users and to our service providers only as needed for Tripper to work as designed.

Purposes. This licence is for the limited purposes of: (a) operating and improving Tripper, including showing your content to the audience you chose, keeping Tripper safe, enforcing these Terms and building new features; (b) promoting Tripper with content you made public, for example quoting a review you wrote or showing a photo you added to a place, in the app, on tripperlife.com, on Tripper’s social media accounts or in Tripper’s app store listings; and (c) developing new Tripper features and services consistent with these Terms. We do not use your content in paid advertising without asking you first.

Duration. The licence lasts as long as your content is protected by intellectual property rights, subject to the next paragraph.

Editing and deleting. You can edit or delete your reviews, ratings and place photos at any time in the app. A review cannot be deleted while it is being checked under our moderation process. When you delete content, we stop showing it within a reasonable time, stop using it in new promotional material and remove it from promotional material on Tripper’s own channels within a reasonable time. Some copies may remain: copies other people already received or saved; temporary copies cached on devices and networks until they expire; content under an open report or moderation review, kept as evidence as described in the Privacy Policy; records we must keep for legal, safety or dispute purposes; and backups, which expire on a rolling schedule. We cannot erase copies held independently outside our control.

Your responsibilities. Only post content you have the right to share and to license to us as described above. Respect other travellers’ privacy and obtain any permissions needed for information or photographs you provide about them. Do not post photos showing someone else’s child without permission from the child’s parent or guardian.

If you delete your account. Your place photos are deleted. Place reviews and ratings you wrote stay so other travellers can still use them, with your name and profile photo removed, and guide ratings still count toward a guide’s average. See the account-deletion page.

4 Paid guides and buyer access

Before buying a guide, review its description, included content, price and any stated limitations. You receive a personal, non-exclusive, non-transferable licence to use the guide for your own trip planning through supported Tripper features. The creator retains ownership of their protected content. The purchase does not permit public redistribution or resale of that content.

Use the same Tripper account associated with the purchase to access your library. Store purchase records and supported restore-purchase features help verify access. Device availability, downloads and offline use depend on the features actually provided for that guide; we do not promise every feature on every device.

A creator withdrawing a guide, leaving Tripper or stopping updates does not by itself cancel valid purchased access. Subject to applicable law and platform requirements, we preserve the latest published version available at withdrawal or departure and the licensed media needed to use it for existing legitimate buyers. Future updates and perpetual operation of the service are not promised.

A guide or part of it may need to be restricted for legal, copyright, policy or serious safety reasons. We use the least extensive effective restriction where practicable. The Refund Policy explains support when restrictions cause material loss of the purchased guide’s use. A change that removes materially promised paid value is assessed under that policy and applicable rights.

5 Subscriptions and billing

Tripper Pro is an auto-renewing subscription. The store purchase screen shows the price, billing period and applicable offer terms before purchase. Authorise billing only after reviewing that screen. Renewals, price changes and cancellation are handled under the store’s applicable terms and controls.

Manage or cancel your subscription through the store where you purchased it. Cancellation normally stops future renewals while access continues for the remaining paid period, unless the store applies a refund or revocation. Cancellation alone is not a refund. Deleting Tripper or its account does not itself cancel store billing. The Refund Policy explains purchase help.

The Seller Fee Schedule governs creator shares on guide sales. A Pro subscription does not promise sales, income, favourable reviews or a particular ranking.

6 Travel information and AI planning

Travel conditions change. Check current opening hours, routes, access restrictions, safety advice, visa or entry rules and other time-sensitive details with the relevant official source or service before relying on them. You make your own travel and purchasing decisions.

AI-generated suggestions can be inaccurate, incomplete or unsuitable. Review a generated plan before using it and verify important details. AI planning does not provide professional medical, legal or emergency advice and does not guarantee that an activity is safe or available. The Privacy Policy explains the information sent to OpenAI and the optional planning permission.

7 Conduct and content safety

Tripper has zero tolerance for objectionable content and abusive users. Follow the Community Guidelines and Child Safety Standards. These rules cover free and paid guides and other content, including AI-generated or digitally altered imagery. Do not use Tripper for harassment, threats, exploitation, nonconsensual intimate imagery, unlawful activity, rights infringement, scams, malicious code or misuse of another person’s personal information. Reviews and recommendations must be honest; disclose material connections when required. Honest criticism is not prohibited simply because it is negative.

You can report content or users in the app or contact [email protected]. Blocking removes the friendship and follows, hides the blocked person’s posts and ordinary chat messages from you, including in shared group or trip chats, and prevents new direct conversations. Blocking does not remove either person from an existing trip or group. The intimate-image removal process is available without a Tripper account.

We use automated filters and human review. Keyword filters and moderation scores may prevent posting, hold content for checking, limit visibility or refer it for human review, before or after publication depending on the feature and checks enabled. Passing moderation does not establish travel accuracy, content ownership or necessary consent. The Privacy Policy explains the information processed.

We may remove content and eject users who violate these Terms, without prior notice where the violation is serious, repeated or unlawful. We may also request correction, restrict content, pause new sales or restrict an account when reasonably necessary to address a breach, a credible serious safety risk or a legal or platform requirement. We consider the affected content and circumstances; a report count alone does not establish a violation. All users can use the free human appeal process in Support. We provide appropriate notices and correction options, subject to justified legal, safety, privacy or investigation limits. Urgent necessary action need not wait for an appeal.

8 Account deletion and service changes

You can initiate account deletion through the app’s account settings or the website account-deletion page without reinstalling the app. Before you confirm, we explain what is deleted, what is kept for other people, and that deletion normally completes within 24 hours and in any event within 30 days. The Privacy Policy describes account data, shared content and any lawful limited retention. Account deletion remains available without waiting for a final creator payout or subscription expiry.

We may update features or need to discontinue part of the service. Where reasonably practicable, we provide appropriate notice and information about access or available export options. A service change does not remove refunds, earned payouts or other remedies required by applicable law. We do not promise indefinite hosting or uninterrupted service.

9 Responsibility and limits

We provide the service with reasonable care. Availability and third-party content can vary. These Terms do not exclude warranties, protections or remedies that applicable law does not permit us to exclude.

To the extent permitted by applicable law, TripperLife, LLC's total aggregate liability to you for direct damages arising out of the service is limited to the greater of US$100 or the qualifying Tripper platform fees for the preceding 12 months. Claims arising out of the same event or series of related events count once toward this limit. This limit does not reduce refunds or earned creator payouts owed to you, or apply to our fraud, gross negligence, intentional misconduct, death or personal injury caused by our negligence, or liability or rights that cannot lawfully be limited.

Qualifying Tripper platform fees are amounts paid for your Tripper subscription and any separately charged Tripper platform-service fees, net of transaction taxes and confirmed refunds, and — for creators — marketplace commission we retained from your sales under the applicable historical fee schedule, net of reversals. They do not include creator earnings, guide prices you paid as a buyer for creator content, or separate store/processor fees, taxes or refund-recovery payments. The same amount is not counted twice.

To the extent permitted by applicable law, TripperLife, LLC is not liable for indirect or consequential financial losses arising from use of or inability to use Tripper, including lost business opportunities or anticipated creator profits where those losses are indirect or consequential. This exclusion does not reduce refunds, earned creator payouts or other amounts we owe you, or apply to our fraud, gross negligence, intentional misconduct, death or personal injury caused by our negligence, or liability or rights that cannot lawfully be excluded.

10 Complaints, disputes and governing law

For questions, complaints or disputes, please contact [email protected]. Before filing a claim, each party agrees to try to resolve the dispute informally for 30 days after written notice describing the dispute and the relief sought, sent to the other party (for us: TripperLife, LLC, 10520 New Arden Way, Raleigh, NC 27613, or the email above). Any limitation period is tolled during that 30-day period.

Agreement to arbitrate; class-action and jury waiver. To the extent permitted by applicable law, any dispute between you and TripperLife, LLC arising out of or relating to Tripper or these Terms that is not resolved informally will be resolved by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, seated in Wake County, North Carolina, before a single arbitrator, and judgment on the award may be entered in any court with jurisdiction. The arbitrator will decide questions of arbitrability. Filing and arbitrator fees are allocated as the AAA Consumer Arbitration Rules provide. You and we waive any right to a jury trial and agree that claims may be brought only in an individual capacity — no class, collective, consolidated or representative actions, and no class arbitration. Either party may instead bring an individual claim in small-claims court, seek injunctive relief to protect intellectual-property or security interests, or enforce or challenge an arbitration award in court. This arbitration agreement does not displace the federal-court jurisdiction consent that US copyright law requires in a DMCA counter-notice. You may opt out of this arbitration agreement by emailing [email protected] within 30 days after first accepting these Terms — or, if you held an account before the effective date above, within 30 days after that date — stating that you opt out; opting out does not affect any other part of these Terms. If the class-action waiver is held unenforceable as to a claim, the arbitration agreement will not apply to that claim, which will proceed in court under the venue rule below, and the rest of this section remains in effect. This section is governed by the Federal Arbitration Act.

These Terms are governed by the laws of North Carolina, except where applicable law requires otherwise. For any dispute not subject to arbitration, the state and federal courts located in Wake County, North Carolina are the exclusive venue, and you consent to personal jurisdiction there, except where applicable consumer law gives you a non-waivable right to proceed elsewhere. Nothing in these Terms limits protections or rights that cannot lawfully be waived.

11 Changes and contact

We make updated Terms available with their effective date and provide appropriate notice of material changes. We obtain renewed agreement where required. Changes do not retrospectively remove accrued payment obligations or mandatory rights. Commission changes follow the specific advance-notice rule in the Seller Fee Schedule; privacy changes follow the Privacy Policy.

TripperLife, LLC
10520 New Arden Way
Raleigh, NC 27613, United States
Support [email protected]
Privacy [email protected]
Telephone +1 (919) 356-9072

Read these Terms together with our Privacy Policy, Refund and Cancellation Policy and Community Guidelines.

Creator terms

These terms apply when you publish guides on Tripper and operate alongside the Terms of Service, Seller Fee Schedule, Refund Policy, Community Guidelines and Privacy Policy. Before paid publication, you accept the seller terms presented in the app; that acceptance is recorded by version, and by accepting you also agree to these Creator Terms and the Seller Fee Schedule as in effect at acceptance. If the in-app summary and these Creator Terms ever conflict, we will apply the reading more favourable to you until the texts are aligned.

1 Paid seller eligibility

Paid-guide publishing and creator payouts are available only to eligible verified creators in supported countries. You must be at least 18. The countries currently supported for payouts are shown during payout onboarding; paid sales are available only where payout support exists. To receive payouts, complete Stripe-hosted verification, including required identity, payout and tax information (such as Form W-9 or W-8 certification, as applicable). Earnings that accrue before you set up payouts are held for you under the Seller Fee Schedule and are not forfeited solely because payout setup is incomplete. A selected country, citizenship or US store account alone does not establish eligibility.

We do not accept new paid sales for creators outside the supported payout scope. Existing payment obligations are handled separately. Free publishing remains subject to ordinary eligibility, content and distribution rules.

2 Your content and responsibility

You retain ownership of your original guide content and may offer it elsewhere. Guide Content means a guide and its associated previews, itinerary material, maps, photographs and other media that you deliberately submit for guide publication. It does not include unrelated private trips, messages or private account content.

You warrant that you hold the rights and permissions needed to publish Guide Content and grant the licences below, including continued lawful delivery of included third-party media to earlier buyers for so long as those buyers’ access continues, and that your Guide Content does not infringe any third party’s rights. Follow attribution, privacy and licence restrictions. Notify us promptly about a rights problem that may affect delivery; you bear the cost of a failure of these warranties under section 10 below.

Describe the guide accurately, including important limitations and time-sensitive information. Do not use later revisions to remove the value materially promised to existing buyers. Correct material errors when you become aware of them; you do not promise indefinite future updates merely by publishing. Do not misrepresent travel services, create fake reviews or conceal a material commercial connection.

3 Marketplace licence

While your guide is available through Tripper, you grant Tripper a non-exclusive licence to host, store, cache, reproduce, format, display and distribute Guide Content, promote the listed guide and grant the personal-use access licences described in the Terms. Any sublicensing is limited to buyers and service providers as needed to operate and deliver the marketplace. This licence does not transfer ownership or authorise unrelated reuse.

4 Withdrawal and existing buyers

You may withdraw a guide from new sales without deleting your account. Withdrawal stops new purchases. Subject to applicable law and platform requirements, existing valid buyers retain access to the latest published version available at withdrawal and the licensed media needed to use it.

Withdrawing a guide, deleting your account or ending your creator agreement stops further sales but does not, by itself, revoke licences already granted to legitimate buyers. To the maximum extent permitted by law, you agree not to revoke, and waive any right to revoke, the licences needed to fulfil purchases already made. Subject to applicable law and platform requirements, your nonexclusive licence to Tripper continues only as needed to host, store, cache, reproduce, format, display, distribute and provide the published guide version and its licensed media to those existing buyers, including access or re-download where supported. This continuing licence does not authorise new sales, new public promotion or unrelated reuse after closure, transfer ownership of your guide, or require you to provide future updates. Tripper may restrict content where required by law or applicable platform rules or necessary to address rights violations or serious safety risks, and may strip personal data, replace bylines and remove contact details from retained copies, subject to credits required by law or licence conditions and to copyright-management-information law. Account and personal-data deletion is handled under the Privacy Policy and applicable requirements; a surviving licence to fulfil buyer access does not itself authorise retention of personal data beyond what that access requires.

5 Account deletion and attribution

You may initiate deletion of your whole Tripper account through the app. Removing a guide from sale is a separate option. We remove the public creator profile and affected sales/discovery listings, stop new purchases and delete associated personal and social data as required by applicable law and platform rules. Deletion normally completes within 24 hours and in any event within 30 days, and we confirm when deletion is complete.

After account deletion, any content lawfully retained for other people — including guide copies retained for existing buyers, shared-trip contributions, and messages sent in direct and group conversations — is displayed under the neutral label “Deleted user” instead of your profile byline. We remove your personal profile link and direct contact details, while preserving credits required by applicable law or licence conditions. A neutral byline alone does not make retained content anonymous where you embedded identifying material in it.

We retain only content and records that may lawfully remain for their justified purposes, as explained in the Privacy Policy. Deletion does not require waiting for a final payout. The Seller Fee Schedule explains settlement of a remaining verified balance and valid historical adjustments.

6 Fees and creator earnings

Tripper retains a marketplace services fee from guide-sale proceeds to support operating the marketplace, hosting and delivering guides, app maintenance, security, moderation, creator tools, customer and creator support, and standard creator payout costs. The applicable rates and calculation basis are shown in the Seller Fee Schedule.

The dated Seller Fee Schedule explains IAP net proceeds, creator shares, actual adjustments, standard payout costs, payout eligibility and prospective rate changes. We retain the split applicable to each purchase so a later plan or rate change does not reprice earlier purchases or their refunds. Estimated earnings may change when actual store reports are received and reconciled.

7 Content restrictions and appeals

For a nonurgent issue that can be corrected, we may pause new sales and request correction while preserving existing buyers’ access when lawful and safe. We may restrict affected access promptly for a legal requirement, applicable copyright procedure or credible serious safety risk, including before a final infringement finding. We target the affected material where practicable. An allegation alone is not proof that you owe money.

When we restrict your guide or account, we provide an appropriate notice identifying the affected content, reason and policy basis, effect on sales or access, correction steps where available, and appeal route. We may limit or delay details where legally prohibited or needed to address a concrete safety, privacy or investigation risk, with appropriate information when permitted.

The free human appeal process in Support applies to creators as well as other users. It explains how to appeal by email or decision notice, the 14-day content-removal window and the six-month window for account, earnings or payout restrictions. These internal periods do not limit statutory rights or the separate copyright counter-notice procedure. Necessary restrictions may remain during review.

8 Refunds and payment adjustments

A creator’s voluntary departure, withdrawal or account deletion does not itself trigger refunds while materially promised buyer access remains available. Required removals and actual material loss are handled under the Refund Policy. Buyer assistance does not depend on first proving creator fault.

Only actual confirmed refunds or store reversals adjust creator earnings under the historical split. A full refund reverses that sale’s credited creator earnings and corresponding Tripper commission. A supported partial refund adjusts both proportionately. A refund request, unresolved rights complaint or moderation restriction alone does not establish a completed financial reversal.

If the affected earnings have been paid out, we may recover that credited amount from future earnings or request repayment, with an itemised explanation and an opportunity to dispute errors. Closing the account does not erase a valid adjustment. There is no automatic bank withdrawal or additional ordinary-refund penalty. The Seller Fee Schedule explains the narrow exceptional external-cost rule and prevents duplicate recovery.

9 Tax and payment information

Creators are responsible for their own applicable taxes. We and our providers may collect tax certifications (such as Form W-9 or W-8 information through Stripe-hosted onboarding), report creator payments where the law requires reporting, and apply withholding — including backup withholding — where the law requires it, for example where required certification is missing or incorrect. Completing Stripe onboarding does not by itself complete any tax filing. This does not shift Tripper’s own legal duties to creators. Identity and bank details are submitted directly through Stripe-hosted onboarding; the Privacy Policy describes the account and status information we receive.

10 Limited responsibility for third party claims

For third-party claims arising from Guide Content you publish on Tripper, including its previews and associated media, you will reimburse TripperLife, LLC for reasonable, documented defence costs, damages awarded and settlement amounts, to the extent caused by your established breach of the content-rights warranties, fraud or unlawful Guide Content. We will notify you promptly and provide a reasonable opportunity to participate in the defence and dispute responsibility or costs. Where a claim targets the Tripper platform itself or seeks injunctive relief against it, we may control the defence with counsel of our choice, and no settlement imposing obligations on you (other than payment covered by this section) will be made without your written consent, not to be unreasonably withheld. Responsibility is “established” by a final judgment, your written acknowledgment, or a bona fide settlement entered into after notice to you and a reasonable opportunity to participate or object. For finally determined amounts, we may set off against your unpaid creator earnings on 15 days’ written notice with an itemised explanation, leaving you the opportunity to dispute errors; we will not automatically withdraw from your bank account. An allegation or content restriction alone does not establish your payment obligation. You are not responsible under this clause for the portion caused by our own breach, negligence, unauthorised content use or other wrongdoing. This clause does not change the ordinary refund allocation, permit duplicate recovery or impose arbitrary penalties. This section survives for three years after your creator agreement ends.

Seller fee schedule

This schedule applies to eligible paid creators in supported payout countries. Rates apply to IAP net proceeds from the affected guide sale. Earlier schedule versions and each purchase’s historical split remain available for adjustment and review.

1 Launch rates

The creator plan active when a purchase is made determines that sale’s split. If a Pro subscription ends, later purchases use the applicable Free-plan rate. Earlier purchases and their refunds keep the historical split recorded for that sale.

The Tripper Pro subscription price is the price shown on the applicable store purchase screen, which also displays taxes where applicable, billing period and any offer terms before purchase; the store screen controls if it differs from any other statement of price. Subscription charges are separate from the marketplace fee on a guide sale.

2 IAP net calculation

IAP net proceeds are the actual proceeds attributable to the guide sale after the applicable Apple or Google store fees and transaction taxes withheld or deducted for that sale. Apply the creator and Tripper percentages to that amount, not to the customer’s gross checkout price. Store fee and tax amounts can vary; we do not assume one universal store percentage.

Estimated earnings are provisional until actual store proceeds are received and reconciled. Statements show the applicable plan, historical split, relevant adjustments and payout status. Amounts are calculated in supported currency units and reconciled to the store reports; we do not add an undisclosed rounding fee.

In that illustration, Tripper retains US$4.00 for a Free creator sale or US$2.50 for a Pro creator sale. US$10.00 is an example of proceeds after store deductions, not a store price or a claim about store fees.

3 What Tripper covers

Tripper retains a marketplace services fee from guide-sale proceeds to support operating the marketplace, hosting and delivering guides, app maintenance, security, moderation, creator tools, customer and creator support, and standard creator payout costs. The applicable rates and calculation basis are shown in the Seller Fee Schedule.

Tripper pays its ordinary standard creator-payout provider costs from its own commission. There is no additional standard payout-provider fee deducted from the creator share or the IAP net split base. Independent charges imposed by a creator’s own bank and legally required seller tax withholding are separate. Optional premium payout services are not promised.

Where applicable law permits, any transaction tax on Tripper’s own marketplace-services fee is included within Tripper’s published commission. Tripper bears that cost from its share rather than adding a separate fee-tax deduction to the creator’s agreed share. We show any legally required breakdown and meet the applicable collection and remittance duties.

4 Payout timing and minimum

We process eligible creator balances monthly. Earnings become eligible no earlier than 60 days after the guide purchase, and only after Tripper has received and reconciled the relevant store funds and required seller, tax and payout verification is complete. The 60-day period is Tripper’s payout waiting policy; it is not a buyer refund deadline or a promise that store funds arrive at that time.

The ordinary minimum eligible balance is US$25. Below-minimum eligible earnings carry forward without forfeiture. When the minimum is met, the full eligible balance enters the next monthly payout run. Estimated or still-pending earnings do not count toward that minimum.

On voluntary account closure, we waive the US$25 minimum for final settlement of a verified positive eligible balance on the next monthly run. The original purchase-based waiting period, actual funds receipt, verification and valid adjustments still apply. Closing the account does not restart the waiting period or require the account to stay open.

5 Specific additional holds

We may temporarily hold only amounts reasonably needed for a documented issue such as suspected fraud, unresolved refunds affecting the balance, missing required verification, a provider restriction or a legal requirement. We give the general reason, available steps and support/dispute route unless disclosure is legally prohibited or restricted for a justified provider or safety reason.

We review unresolved holds at least every 30 days and release eligible amounts through the applicable payout process once the reason is resolved. A hold does not itself forfeit earnings. The ordinary waiting period does not create an automatic extra 30-day hold.

6 Refunds and store reversals

For a full confirmed refund, reverse the seller earnings credited for that transaction and the matching Tripper commission. Supported partial refunds adjust both shares proportionately. Store-confirmed chargebacks and reversals are treated this way only to the extent the sale proceeds are actually taken back from Tripper. We do not count the same event twice and restore the appropriate earnings if the reversal is overturned or proceeds are reimbursed.

Tripper absorbs ordinary nonrecoverable external refund costs. The creator adjustment is limited to the earnings credited for the refunded portion. If already paid, we may apply a future-earnings offset or request repayment with an itemised explanation and an opportunity to dispute errors; we do not automatically withdraw money from the creator’s bank.

Only for confirmed creator fraud or an established rights violation that causes refunds may we also seek reasonable, documented, directly caused external refund charges that the provider does not return. We explain the finding and calculation and permit a dispute. A complaint alone does not trigger the charge. We do not add arbitrary penalties, ordinary hosting or staff costs, duplicate recovery or new ordinary-refund late fees.

7 Changes and fee questions

We provide affected creators at least 30 calendar days’ advance notice by email and in the app before increasing Tripper’s commission or reducing a plan’s creator share. The notice and dated schedule state the new rate and effective date. Changes apply only to purchases on or after that date; earlier sales and refunds retain their historical split. Creators may stop new paid sales before the change takes effect.

For a statement, split, hold or payout question, contact [email protected]. Include the relevant transaction or statement reference and the amount you believe is incorrect. Do not send bank credentials, identity documents or full tax identifiers by ordinary support email.